Is this room ready?

One line, in two places

Once a laptop is connected to your account, the app on it leads with one status line. When something is not right, the line names the fix and the one button under it starts it. The checks behind that line wait under Show more.

You get the same answer without leaving your chair. Open the meeting on its Rooms tab: every room's card reads Ready or names the first thing to fix, and on the day the meeting's status at the top of the page counts them. A four-room meeting reads All 4 rooms ready, or names the room that needs you, such as Breakout 2 needs you, or counts them, such as 2 need you, with a button for each room that opens it.

A room nobody has heard from yet does not read as fine. It reads as not known yet, which is the honest answer and the one that sends you to look.

The checks, and the fix for each

• The microphone. Whether this laptop has let Frasiey listen at all. If the permission box was never answered, or the answer was no, the card says so and the fix is to allow it in this laptop's privacy settings, then press Check again. On a laptop an IT department manages the answer may be blocked rather than refused, which is a thing to find out days before, not minutes before.
• Hearing the room. Whether anybody has actually been heard through the microphone that is chosen. When nobody has, the line reads Frasiey cannot hear the room. Check the microphone is plugged in, then press Test the microphone. Say a sentence near the microphone and watch it change.
• Getting ready. The first time a laptop captions anything it gets itself ready, which is about 300 MB, once, and the room is not ready until that finishes. On venue Wi-Fi it can take several minutes, which is the whole argument for doing it the day before.
• Reaching us. Whether the laptop is online. Venue networks that put a sign-in page in front of everything are the usual cause, and somebody has to accept that page on the laptop itself.
• A room of its own. Whether this laptop has a room yet. Until it has, it waits, because it does not know what it would be captioning. The laptop asks which room it is in while it is set up, or you choose a room for it in Frasiey online, under Rooms.
• Captions on, now. Whether captions are switched on for this meeting, and whether the times you set say they should be running at this moment. A room that is quiet because you asked it to be quiet says so rather than looking broken.
• Heard from recently. A laptop that has said nothing for a while reads as Offline, and its room's card on the Rooms tab says when, for example Laptop 1 is offline since 11:52 PM. Check it's awake, on Wi-Fi, with Frasiey open. Wiggle its trackpad first.

In the app the checks fold to one line while they all pass: This laptop can hear the room and reach Frasiey. When one fails, Show more reads One check needs a look instead, and opening it shows that check and its fix straight away. A room's card on the Rooms tab has space for one sentence, so it names the first thing that is wrong; fix that and the next one appears if there is one.

The test that settles it

The card also carries the room's QR square, under Attendees scan this. Before the doors open, scan it with your own phone and say a sentence in the room. That round trip is the best sixty seconds in the whole product, and it covers everything at once, because your own words went into the room's microphone, through the laptop, and back onto a phone you are holding. Once you have seen that in a room, that room is ready.

Sending the link into a chat

Every room's menu has Copy a line for the chat, under More. One press puts Live captions for this room: followed by that room's own link on your clipboard, ready to paste into the Zoom or Teams chat so the people at home read the same captions as the hall. If you want the captions inside the call itself as well, see Show captions in Zoom or Teams too.